Tourist Guide:
A person who guides visitors in the language of their choice and interprets the cultural and natural heritage of an area which person normally possesses an area-specific qualification usually issued and/or recognised by the appropriate authority. This is distinct from a tour manager defined by CEN as follows:
Tour Manager/Tour Director or Escort:
A Person who manages an itinerary on behalf of the tour operator ensuring the programme is carried out as described in the tour operator's literature and sold to the traveller/consumer and who gives local practical information.
Note: Tour managers may or may not be tourist guides as well. They are not trained or licensed to work in specific areas unless they have the proper requirements or legal right, depending on the region.
Tour Manager/Tour Director or Escort:
A Person who manages an itinerary on behalf of the tour operator ensuring the programme is carried out as described in the tour operator's literature and sold to the traveller/consumer and who gives local practical information.
Note: Tour managers may or may not be tourist guides as well. They are not trained or licensed to work in specific areas unless they have the proper requirements or legal right, depending on the region.
Tour guides use a variety of strategies to capture and retain the tourists’ attention.
Guides face an array of changing circumstances when they show tourists around Copenhagen.
Although the tourists have wilfully decided to take part in the guided tour, they do so under widely different conditions.
It may be the husband who is dragged along by his wife, the enthusiastic scholar who wants to dig into the city’s history, or younger tourists who want to tap into the city’s nightlife.
“The guided tour is highly ‘uninstitutionalised’ and the rules are undefined,” says Jane Widtfeldt Meged, who recently defended her PhD thesis ’The Guided Tour – a Co-produced Tourism Performance’ at Roskilde University, Denmark.
“The tourist experience takes place in the interaction between the tour guide and the visitors. The guest is the co-producer of the experience,” she says.
“The guide is not an authority who can demand that the guests listen, which is why many tour guides have developed a number of strategies to lure guests into the story.”
Guides face an array of changing circumstances when they show tourists around Copenhagen.
Although the tourists have wilfully decided to take part in the guided tour, they do so under widely different conditions.
It may be the husband who is dragged along by his wife, the enthusiastic scholar who wants to dig into the city’s history, or younger tourists who want to tap into the city’s nightlife.
“The guided tour is highly ‘uninstitutionalised’ and the rules are undefined,” says Jane Widtfeldt Meged, who recently defended her PhD thesis ’The Guided Tour – a Co-produced Tourism Performance’ at Roskilde University, Denmark.
“The tourist experience takes place in the interaction between the tour guide and the visitors. The guest is the co-producer of the experience,” she says.
“The guide is not an authority who can demand that the guests listen, which is why many tour guides have developed a number of strategies to lure guests into the story.”